FAQ

This page explains how our T3 styling-tool store handles common questions about T3 hair tools and store service.

When will my order ship?

Processing generally takes 1–2 business days after payment authorization, followed by an estimated 4–6 business days in transit.

Can I return or exchange an item?

Yes. Eligible new, unused items, including change-of-mind returns, and products with defects or fulfilment problems may be requested within 30 days after delivery. Exchanges depend on approval and inventory. Review the Refund Policy.

How is a return mailed?

Contact us first for approval and the correct return address. A free prepaid label is included in the parcel; no restocking fee applies.

When is a refund started?

An approved refund is processed or initiated to the original payment method within 10 days. Financial-institution posting time is separate.

Where can I get help?

Use Contact Us for product, tracking, payment, return, or privacy assistance.